Community Diagnostic Hubs
Supporting the NHS to transform diagnostic provision
A collaborative partnership between the NHS and InHealth
To support delivery of the outcomes from the Professor Sir Mike Richards report, our Community Diagnostic Hubs are perfectly placed and ready to welcome patients.
All our hubs can be NHS-branded, located in convenient areas, including high-streets, retail spaces or new stand-alone facilities which are accessible by patients either by public or personal transport.
Watch our presentation video to see our Community Diagnostic Hubs in action.
Key features of InHealth Hubs
Our Community Diagnostic Hubs bring healthcare closer to patients’ homes and create more capacity within hospital settings to focus on hospital-based services
Collaborative partners
InHealth provide all capital and resources required to build new facilities for delivering NHS services, investing in buildings, equipment and required staff
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Modern facilities
InHealth’s Community Diagnostic Hubs are equipped with the latest facilities to provide patients and staff with outstanding clinical and operational spaces
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Proven model
To support delivery of the outcomes from the Professor Sir Mike Richards report, our Community Diagnostic Hubs are perfectly placed and ready to welcome patients
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Fully managed pathways
We manage the full patient pathway, offering choice through online booking of appointments, supported by our dedicated Patient Referral Centre
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Mobilisation expertise
InHealth’s dedicated team specialise in design, build and project management, allowing us to deliver high specification, innovative, patient-centred facilities
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Flexible staffing
We offer a flexible and tailored approach to staffing that meets the needs of the local healthcare economy, including a fully staffed solution if required
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Adding value
Our Community Diagnostic Hubs meet local healthcare needs, providing platforms for rapid access, screening, cancer services, direct access and other pathways
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Fully integrated IT
With an innovative digital strategy, we explore, trial and implement cutting edge technology to deliver the highest quality images, scans and patient information
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Our Hubs in action
A gallery of images highlighting some of the sites in our existing network of Community Diagnostic Hubs
11 Diagnostic Hubs
Did you know, InHealth operates 11 fully staffed Community Diagnostic Hubs across the UK, which we have designed and built?
Collaborative partners
As a trusted delivery partner, we have been working in collaboration with the NHS to deliver healthcare services for more than 25 years
True partnership working
Our team works closely and collaboratively with NHS Trusts every step of the way. From design and planning to construction and service delivery, we focus on healthcare needs to realise the potential of Community Diagnostic Hubs.
InHealth provide all capital and resources required to build new facilities for delivering NHS services
Our investment includes buildings, equipment and the required staff necessary to open and operate a modern facility
Funding can be available immediately and our vast experience enables us to be ready to deploy extremely quickly
Accessible and efficient
Did you know our existing CDH network has been operating for over 10 years and is open 14 hours each day, 7 days a week?
Modern Facilities
InHealth’s Community Diagnostic Hubs are equipped with the latest facilities to provide patients and staff with outstanding clinical and operational spaces
Modular and Flexible.
Our modern, state-of-the-art hubs enable us to provide a full range of Diagnostic Services including MRI, CT, Bowel Screening Colonoscopy, Endoscopy, Mammography, Audiology, Phlebotomy, Echocardiography, Ultrasound, Diabetic Eye Screening, X-Ray, DEXA, BPM & ECG
A modular approach means services can flex and change to meet the needs of the local healthcare economy
Clinical facilities include first class modality and operational equipment, privacy and adequate space
Non-clinical facilities include comforatble areas for reception, waiting, staff welfare, bathrooms and changing rooms
CQC Rated
Did you know that all our Community Diagnostic Hubs are rated “Good” by the CQC with many examples of “Outstanding” practice identified?
Proven model
To support delivery of the outcomes from the Professor Sir Mike Richards report, our Community Diagnostic Hubs are perfectly placed and ready to welcome patients
Established and Valued.
Public and patients are becoming more accustomed to accessing services faster, more locally to them, and with the ability to book/order online. We have been working in partnership with the NHS in this way for over a decade.
We have a proven track record of delivering Community Diagnostic Hubs, scaling up based on local demand
Currently, InHealth operates Community Diagnostic Hubs in 11 locations throughout the UK
InHealth’s Community Diagnostic Hubs provide diagnostic and healthcare services to more than 1 million patients each year
Case study
Did you know our Community Diagnostic Hub in Ealing is featured as a Case Study in Professor Sir Mike Richards’ report: Diagnostics: Recovery and Renewal?
Managed pathways
We manage the full patient pathway, offering choice through online booking of appointments, supported by our dedicated Patient Referral Centre
Simple and Effective.
From referral through to patient booking and management, delivery of the service and reporting of results, our dedicated Patient Referral Centre delivers a fully-managed referral pathway where patients can choose and manage their own appointments.
Our Patient Portal lets patients choose and manage their own appointments from their smartphone, tablet or computers
Higher levels of patient choice lead to an improved patient experience and reduced DNA rates
InHealth's Patient Referral Centre manages more than 1 million calls each year
Patient portal
Did you know that 30% of our patients choose to use our Patient Portal to book their appointments for a fully digital experience?
Mobilisation expertise
InHealth’s dedicated team specialise in design, build and project management, allowing us to deliver high specification, innovative, patient-centred facilities
Agile and Capable.
We have everything in place to provide stand-alone, COVIDsafe Community Diagnostic Hubs as part of an integrated physical and virtual diagnostic network, fully aligned to NHSE’s national strategy for Imaging Networks.
Immediate capacity created through our extensive mobile diagnostics fleet while long term facilities are built
Unparalleled experience and expertise developed through the design and build of 11 Community Diagnostic Hubs to-date
Rapid routes to procurement via established NHS frameworks with options for Direct Award
Patient satisfaction
Did you know that our Community Diagnostic Hubs have a Patient Satisfaction rate above 98% and DNA rates below 4%?
Flexible staffing
We offer a flexible and tailored approach to staffing that meets the needs of the local healthcare economy, including a fully staffed solution if required
Innovative and Inclusive.
Collaboration is at the heart of InHealth’s Community Diagnostic Hub model. This includes a flexible and tailorable approach to staffing, working closely with local Trusts to enable their staff to rotate through and experience working in our hubs.
InHealth has a successful track record of recruiting staff into the profession, increasing the NHS workforce
Our dedicated Talent Acquisition Team promotes professional development, provides training, and invests in people's careers
We are constantly expanding our apprenticeship and graduate development schemes
Clinical triage
Did you know that Our Community Diagnostic Hubs benefit from a Clinical Triage Service provided virtually by our network of clinicians?
Adding value
Our Community Diagnostic Hubs meet local healthcare needs, providing platforms for rapid access, screening, cancer services, direct access and other pathways
Local and Accessible.
Our Hubs add real value to society and the many benefits include improved early diagnosis, higher uptake of screening, more accessible healthcare closer to patients’ homes and more capacity within hospital settings to focus on hospital-based services.
A fantastic example of successful partnership working between independent providers and the NHS
Accessible community locations, close to transport links, leading to reduced Did Not Attend (DNA) rates
Services offered through these hubs include MRI, CT, Audiology, Breast Screening, PET-CT and Endoscopy
Emerging technologies
Did you know our investment team at InHealth Ventures invests in emerging technologies from across the world allowing these innovations to be introduced to our services?
Fully Integrated IT
With an innovative digital strategy, we explore, trial and implement cutting edge technology to deliver the highest quality images, scans and patient information
Connected and Secure.
Our Community Diagnostic Hubs are equipped with the latest technology. We offer full IT integration that includes Biotronics to provide a seamless pathway for data capture and information sharing, always with the highest standards in data security.
Secure free flow of images through secure connectivity between multi-vendor RIS & PACS
Optimisation of reporting capacity (including home reporting) to reduce outsourcing costs
Interoperability between Community Diagnostic Hubs, NHS Trusts/Providers and GPs
Mobile diagnostics
Did you know that InHealth is the largest provider of mobile diagnostics in the UK with a growing fleet of over 100 mobile units
InHealth services in action
In partnership with the NHS, InHealth’s Community Diagnostic Hub model has already achieved notable success
case study
11 successful Community Diagnostic Hubs and counting
case study
15 year collaboration with Northumbria Healthcare Foundation Trust
case study
18 week record delivery of Community Diagnostic Hub in Romford
1 million patients
Did you know that we see more than 1 million patients each year through our network of Community Diagnostic Hubs
What Patients Are Saying
We are delighted to receive regular feedback from patients who have benefited from being able to access healthcare services out of hospital settings
ANONYMOUS
FEEDBACK
I didn’t want to go to a hospital for my MRI scan. Thank you to the staff who helped make my appointment relaxing and secure from COVID.
ANONYMOUS
FEEDBACK
Professional, efficient service. All staff were polite, courteous, knowledgeable and competent. Definitely preferable to a hospital appointment.
ANONYMOUS
FEEDBACK
Fast, efficient parking available, excellent service. Far better than any NHS appointment previously at hospitals. Would use this facility any time again.
ANONYMOUS
FEEDBACK
Good COVID-19 protective measures in place. Not the usual hospital environment one comes to expect. Never felt worried and staff caring throughout.